The patient journey — 8 steps from request to coming home
From request to coming home
- 01 / 08
Online request — 5 minutes
Name, phone, a brief note on the case — via the TEGMED form or WhatsApp
- 02 / 08
The coordinator gets in touch within a business day
By WhatsApp or a call — whichever suits you. Clarifies the diagnosis and preferences and helps gather the records
- 03 / 08
We hand the case to clinics
Doctors at partner clinics study the records and give preliminary opinions
- 04 / 08
You receive a plan and an estimate
At least 3 options from different clinics — each with a treatment plan, timeline and cost. You choose the best one
- 05 / 08
You choose a support package
Meet-and-greet, transport, support at appointments — optional. We help choose a hotel and add excursions
- 06 / 08
We arrange the arrival
Visa, ticket, hotel, transfer — all turnkey or to your choice
- 07 / 08
You get treated — we are with you
The coordinator meets you at the airport, accompanies you at the clinic, translates and handles everyday matters
- 08 / 08
You return home — we stay in touch
Calls after 7, 30 and 90 days. If the doctor recommends staying for recovery — we help extend the stay and find a sanatorium or a quiet hotel in the mountains near Tashkent
What is in the estimate — and what will not appear as a surprise
The estimate consists of four blocks:
Cost of treatment
Calculated by the clinic at its own price list. The treatment bill is the same as going to the clinic directly
TEGMED services
A fixed support price of $100
What the package includesAccommodation
A hotel near the clinic, within your budget — from economy to business class. We fix the price before arrival
Tashkent hotelsTourism
Excursions, guides and routes across Uzbekistan — optional and if the doctor allows walks
Map: what to see in TashkentTherapeutic nutrition during treatment
Prescribed a diet after surgery or for a chronic condition? Diet tables No. 1–15 (Pevzner): what you can eat and what to avoid
Diet tablesA worked example: an anonymized estimate of a real case (for instance, knee arthroscopy) is shown as a table. The figures are added after verification with the clinic
What the trip organization includes
Case coordination
A single manager guides the patient from the first request to the return home
Document translation
Medical records are prepared for handover to the clinic
Clinic booking
TEGMED agrees on the date of the consultation, examination or procedure
Transfer
Pickup at the airport or border and rides between the hotel, clinic and airport
Hotel
A hotel selected by budget, location and treatment timeline
On-site translation
Help at consultations and with medical paperwork
Support after return
The coordinator helps relay questions to the treating doctor after the return home
One support package. Everything for the trip, with one coordinator
A fixed support price. Treatment and hotel are always a separate estimate
Included
- Local SIM card
- Medical coordinator
- 24/7 support on WhatsApp
- Help choosing accommodation
- Support with documents
Need more services? Write to us — we will tailor it individually
We can handle the hotel booking for you
TEGMED works with trusted hotels near the partner clinics. We pick accommodation to your budget and treatment length: economy, comfort or business class. The hotel is a separate estimate — no prepayments on third-party websites
- Near the clinic — on foot or 5–10 minutes by car
- Within your budget — from $30 to $200 per night
- Verified by the TEGMED team — continuous quality review
We assemble a tour around your interests
Fits patients after treatment and companions while the patient is in procedures
- Find out the price
Historic routes
Samarkand, Bukhara, Khiva — in a day or with overnight stays. Transport, guide and entry tickets — all included
- Find out the price
Nature trips
The Chimgan mountains, the Charvak reservoir, Zaamin — an hour from the centre. Clean air and recovery after procedures — if the doctor allows
- Find out the price
Tashkent tours
The old city, mosques, bazaars, Soviet architecture, the modern centre — half a day or a full day
- Find out the price
Food tours
The plov centre, a chaikhana, the Chorsu market, a flatbread masterclass. Uzbek cuisine from the inside
- Find out the price
Programme for a companion
While the patient is in procedures — a walk, a museum or shopping with a guide
Answers to the common questions
A blog with patient stories, coordinator tips and medical news is on the way
Attach what you have: reports, scans and test results. The coordinator will say what is missing and help prepare the records for the clinic
Before the trip the coordinator will tell you which documents and things to bring for your case and dates
Tashkent, Chimgan, Samarkand or Bukhara — a short optional programme. Places in Tashkent are on the website map
You receive at least 3 options from partner clinics — with a treatment plan, timeline and estimate — and compare them
Answers to the main questions are on the home page, in «Patient questions». Ask the coordinator on WhatsApp for anything else
A visa is not required for most CIS countries. The coordinator will advise on the documents needed for entry
Write to the coordinator — they stay in touch at every step and after you return home help you reach the clinic
What is not in the service
So expectations are clear from the start — here is what TEGMED does not do
- 01
TEGMEDdoes not provide medical services
- 02
TEGMEDdoes not replace a doctor and does not diagnose
- 03
TEGMEDdoes not guarantee the treatment outcome
- 04
TEGMEDdoes not pursue legal disputes between the patient and the clinic
- 05
TEGMEDdoes not purchase medication after the patient returns home
- 06
TEGMEDdoes not publish fixed prices without reviewing the medical case
Ready to take the first step?
Send a request — the coordinator will reply today
Medical data is not shared with clinics without the patient’s consent
